| The Long Island Power Authority is currently ranked the lowest in the energy utilities sector. The score plunged 11 percent in April alone. Common complaints include rate hikes and overbilling mistakes linked to listing homes as commercial instead of residential. Hurricane Irene also led to widespread outages last August. In January, a bill was passed requiring the utility to "undergo comprehensive and regular management and operations audits" and creating a new way for customers to file complaints. |
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